ll orders are processed within 5-7 business days (excluding weekends and holidays).
Processing time does not include the day the order was placed. Once shipped, you will receive a tracking number via email.
All packages are shipped through USPS (United States Postal Service). Once your order is in USPS possession, She Believes by JasB is not responsible for delays, lost, or stolen packages. We strongly encourage you to proofread your shipping address before submitting your order including your apartment, suite, or unit number if applicable.
We do not offer refunds or replacements for:
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Lost or delayed packages due to USPS error
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Incorrect addresses entered by the customer
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Dislike of product color or texture
Please reach out to USPS directly with your tracking number for delivery updates or claims.
Thank you for your patience and understanding our goal is to ensure every order arrives beautifully packaged and handled with care.